| Objective | None. I'm not looking for a job at this time. | |
| Work Experience |
BMC
Software, Austin, TX - June 2002 to Present QA Engineer Job ongoing. eLoyalty, Austin, TX - December 2000 to February 2002 Senior Consultant Team Lead of System Verification for the Loyalty Suite, a three tier set of Customer Relationship Management (CRM) products. Duties included reviewing requirements and design documents, creating and maintaining system test plans, maintaining the readiness of the QA lab by identifying any hardware or software needs for each release, automating test cases where possible, executing the test plan, and providing feedback and status of the results. Also responsible for functionally testing the middle tier, a set of Enterprise Java Beans deployed on BEA's WebLogic application server, which provided a set of XML commands to access and manipulate data in the Oracle database repository. Duties included creating and maintaining functional test plans, automating test cases where possible, executing the test plan, and providing feedback and status of the results. Additional duties included the maintenance and administration of the machines and Oracle databases in the QA lab, consisting of over 100 PCs running Windows 98, Windows NT, and Windows 2000, a Sun Ultra 5 running Solaris 2.7, an HP N series server running HPUX 11.0, and a Dell Workstation running RedHat Linux 6.2 which acted as the firewall and DNS for the lab. Created and owned the QA process for our site. Tivoli Systems, Austin, TX - May 1997 to December 2000 Senior Verification Engineer Team Lead of patch verification for the Tivoli Management Framework product. Responsible for prioritizing patches in the queue, assigning them to patch engineers, reviewing summary documentation when completed, and updating the web-based Patch Factory with target dates and actual release dates. Enhanced and implemented a Perl CGI script for use as a status board for patches under test. Created and implemented an updated patch process and summary report format for Framework patches based on input from verification, development, and support. Designed a Java GUI for creating test case designs, using the Java Foundation Classes (Swing). Also designed the document type definition (DTD) for the XML-based test case designs. Involved in the testing of the Tivoli Management Framework product on the following operating systems: AIX, HPUX, Solaris, SunOS, Windows 2000, Windows NT, Windows 95/98, Window 3.x, OS/2, and NetWare. Specialized in testing High Availability, NAT, and OS/2. Compaq, Austin, TX - October 1996 to May 1997 Contract QA Engineer Involved in the testing of network cards and drivers for Windows 95, Windows NT, OS/2, and Novell NetWare, using a subset of the certification tests. Also, created the test plan and test scenarios for testing the network portion of the SmartStart installation process. Pervasive Software Inc., formerly Btrieve Technologies, Austin, TX - April 1995 to October 1996 QA Engineer QA team member for Scalable SQL, a client/server relational database product. Responsible for designing and creating test cases to test specific features of the database product, executing tests, and reporting results. Wrote tests using an internal tool that uses scripts similar to C. Also wrote C programs for DOS that generated thousands of SQL statements. Tested the product on the following platforms: DOS, Windows 3.1 and 3.11, Windows 95, Windows NT, OS/2, and Novell NetWare. QA team lead on Btrieve for Warp Server, a client/server navigational database product. Responsible for test scheduling using MS Project, executing test cases, and reporting problems. Tested the product on the following platforms: Windows 3.1 and 3.11, Windows 95, Windows NT, OS/2, and Novell NetWare. Compaq, Houston, TX - January 1995 to April 1995 Contract Tester Involved in the development of automated test cases for new hardware products using Microsoft Test and an in-house DOS user interface. Functions of the test cases included installing various operating systems and applications (DOS, Windows 3.1, OS/2, Windows NT, Windows 95, America Online, CompuServe, Quicken, Delrina WinFax, etc.), downloading programs that tested various parts of the hardware, and recording and storing the results. IBM Corporation, Austin, TX - February 1992 to January 1995 Associate Programmer/Software Developer Involved in the designing, coding, and testing of a new manufacturing floor control system. The system ran on AIX with a Sybase SQL database and was developed with Uniface, a 4GL development environment. Also responsible for porting a VM CLIC application to AIX C and shell scripts. Additional duties included planning, installing, and maintaining LANs running IBM LAN Server 3.0 on OS/2 and PC LAN on DOS, installing and maintaining OS/2 and DOS workstations, installing and configuring X Stations using TCP/IP, installing and configuring dumb terminals using DOS TCP/IP and a 3151 emulator package, tracking software change requests and generating various reports with a VM application, and supporting and enhancing the original DOS C floor control system. Nominated by manufacturing operators for an IBM MVP award, June 1994. Received a peer-nominated IBM All Star Award, February 1993. IBM Corporation, Roanoke, TX - June 1990 - February 1992 Associate Programmer/System Tester Involved in the system testing of OfficeVision/2 Release 1 and 2. Also served as Technical Team Leader of installation and configuration. Responsibilities included creating and executing test scenarios; installing and configuring PS/2s; installing and configuring DOS, OS/2, Windows 3.1, Novell NetWare 2.2 and 3.11, and IBM LAN Server 2.0; inspecting OfficeVision/2 manuals and on-line help; and creating and implementing an on-line Market Driven Quality survey. Received an IBM Managers Appreciation Award, December 1992. Vista Cablevision, Wichita Falls, TX - Summer 1989 Programmer Designed and coded a Turbo Pascal program to record statistical information for football games and trained users to run the program and its batch reports. |
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| Education |
Texas Tech University, Lubbock, TX Bachelor of Science in Computer Science, Minor in Psychology, May 1990 Grade Point Average: 3.31 on a 4.0 scale |
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| Professional Training |
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| References | Available upon request. | |
| Last updated January 1, 2010 ©2010 by Don Young |
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